At Gadgik, we aim to ensure you’re happy with every purchase. If something isn’t quite right, we’re here to help. Please read our return and refund policy carefully before making a purchase.

✅ Eligibility for Returns

We accept returns on eligible items within 7 days of delivery, provided that:

  • The item is unused, unopened, and in its original packaging
  • The return is initiated within 7 days from the date of delivery
  • You provide proof of purchase (order number and confirmation email)
  • You email us first at contact@gadgik.com to begin the return process

Please note: You must receive approval from our support team before shipping any item back.

❌ Non-Returnable Items

Certain items cannot be returned, including:

  • Used or damaged items (unless defective)
  • Opened hygiene-related or wearable products (e.g. earphones, massagers)
  • Items marked Final Sale or Non-Returnable
  • Personalized or custom items
  • Gift cards or store credit

🛠️ Damaged or Defective Products

If you receive a defective, broken, or incorrect item, please contact us within 48 hours of delivery with:

  • A clear description of the issue
  • Photos or videos showing the damage or problem

Once verified, we will offer:

  • A replacement, store credit, or
  • A full refund, based on stock availability and your preference

🚚 Return Shipping

  • If the return is due to our error (e.g., damaged, wrong item), we will cover return shipping or reimburse your shipping cost
  • If the return is for any other reason (e.g., you changed your mind), the customer is responsible for return shipping charges

We recommend using a trackable shipping service to avoid lost packages.

💳 Refunds (If Applicable)

Once your returned item is received and inspected:

  • You will be notified via email
  • If approved, your refund will be processed to your original payment method within 5–10 business days

Late or missing refund?

  • Check your bank account or PayPal balance again
  • Contact your card company or payment provider
  • Still need help? Email us at contact@gadgik.com

🔄 Exchanges

We do not offer direct product exchanges.
If you want a different item, please return the original (if eligible) and place a new order separately.

📬 Questions?

For any return/refund questions, email us anytime:
📧 contact@gadgik.com
🌐 Shop: www.gadgik.com

We’re happy to help and make things right 💡